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2023 Kia Soul
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2023 Kia Soul — Safety Summary
The 2023 Kia Soul has 4 NHTSA safety recalls and 48 owner complaints on record. Transport Canada separately lists 4 Canadian recalls for this model. The most frequently reported complaint area is engine. It earned an NHTSA overall safety rating of 4 out of 5. Based on this public data we rate its risk profile as high. Enter your VIN above to confirm which of these apply to your exact vehicle, then get the Smart Buyer Report for AI analysis of this model's reliability, common issues by mileage, and a pre-purchase inspection checklist.
NHTSA Safety Ratings
Government crash test results
NHTSA Recalls
4 recall(s) for this year/model
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
26/04/2023Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
31/07/2023Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
AIR BAGS
22/12/2023Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
Remedy: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
17/02/2025Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Remedy: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.
Transport Canada Recalls
4 Canadian recall(s) from the official Transport Canada database
Lights And Instruments
2023-04-26Issue: On certain vehicles, the instrument cluster screen could remain blank when the vehicle is started. If this happens, you may not be able to see certain information about the vehicle, including the odometer, warnings, and malfunction tell-tale graphics. Safety Risk: Warnings and malfunction tell-tale information that doesn't display could increase the risk of a crash. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealership to update the instrument cluster software.
Powertrain
2023-08-01Issue: On certain vehicles, the circuit board in the electric oil pump assembly for the transmission may be damaged. As a result, the circuit board could short circuit and overheat. Safety Risk: A short circuit could create the risk of a fire. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect the transmission electric oil pump assembly, and replace it as necessary. Kia recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.
Airbag
2023-12-08Issue: On certain vehicles, the side curtain airbag(s) may not have been manufactured properly. As a result, the side curtain airbag(s) could inflate without a crash. Safety Risk: A side curtain airbag that inflates suddenly without a crash could create a risk of injury. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the left and/or right-side curtain airbag module(s).
Label
2024-08-15Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Kia has corrected the compliance label for all new vehicles.
Contains information sourced from Transport Canada's Vehicle Recalls Database, licensed under the Open Government Licence – Canada. Data is provided "as is" from Transport Canada's monthly release and may not reflect real-time updates. Transport Canada does not endorse this service. Always confirm open recalls with the manufacturer or Transport Canada before purchase.
Owner Complaints
48 complaint(s) filed with NHTSA
Top complaint categories:
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The free data above comes from public NHTSA records. The Smart Buyer Report adds AI-powered analysis for this exact model — reliability score, common problems by mileage, real maintenance costs in CAD, a pre-purchase inspection checklist, a market value estimate, and Canadian notes on rust, winter, and fuel.
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Data disclaimer:Vehicle history information on CarHistoryReport.ca is compiled from publicly available government sources, primarily the US National Highway Traffic Safety Administration (NHTSA). Reports may not include all incidents, recalls, or issues related to a specific vehicle. Data is provided "as-is" without warranty of completeness or accuracy. Always obtain a professional pre-purchase inspection before buying any used vehicle. CarHistoryReport.ca is not liable for purchasing decisions made based on report contents.