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2016 Mazda CX-5
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2016 Mazda CX-5 — Safety Summary
The 2016 Mazda CX-5 has 5 NHTSA safety recalls and 510 owner complaints on record. Transport Canada separately lists 3 Canadian recalls for this model. The most frequently reported complaint area is exterior lighting. It earned an NHTSA overall safety rating of 4 out of 5. Based on this public data we rate its risk profile as high. Enter your VIN above to confirm which of these apply to your exact vehicle, then get the Smart Buyer Report for a buyer analysis of this model's reliability, common issues by mileage, and a pre-purchase inspection checklist.
Should you buy the 2016 Mazda CX-5 in Canada?
The 2016 Mazda CX-5 shows a higher level of recall or complaint activity in public data. That is not a reason to rule it out, but it does mean a careful inspection and VIN-specific check are especially worthwhile.
The best next step is to run the exact VIN and, if the car still looks promising, get a Smart Buyer Report for a model-specific reliability read and an inspection checklist before you visit the seller.
What owners complain about most
The complaint categories reported most often for the 2016 Mazda CX-5, based on owner reports in the public NHTSA data.
Complaint patterns suggest where to look — they are not proof any specific vehicle has that issue. Treat them as inspection prompts.
What to check before buying a used 2016 Mazda CX-5
- Owners report exterior lighting concerns most often for this model — worth checking during an inspection.
- Owners report service brakes concerns most often for this model — worth checking during an inspection.
- Owners report unknown or other concerns most often for this model — worth checking during an inspection.
- Owners report visibility/wiper concerns most often for this model — worth checking during an inspection.
- Confirm any open recall work was completed by running the exact VIN.
Canadian ownership considerations
General things worth checking on a used CX-5 in the Canadian climate — winter, road salt, and cold-weather wear.
- Check AWD or 4WD operation if equipped — driveline components are costly to repair.
- Road salt drives corrosion on underbody and subframe points; inspect the undercarriage on salt-belt vehicles.
- Verify heater, defroster, and rear demister all work ahead of winter.
- Battery and cold-start reliability are worth confirming for Canadian winters.
Pre-purchase inspection priorities
- Bring a qualified mechanic or book an independent pre-purchase inspection.
- Check the undercarriage for rust and corrosion, especially on salt-belt vehicles.
- Confirm all open recalls have been repaired using the VIN.
- Review maintenance records and look for gaps in servicing.
- Test all winter-critical systems: heater, defroster, battery, and (if equipped) AWD/4WD.
Want a buyer-focused summary for this VIN?
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Unlock the full buyer reportNHTSA Safety Ratings
Government crash test results
NHTSA Recalls
5 recall(s) for this year/model
STRUCTURE:BODY:HATCHBACK/LIFTGATE
06/09/2016Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
STEERING
11/04/2016Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
03/02/2016Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
VISIBILITY:WINDSHIELD
19/01/2016Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Remedy: Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
EXTERIOR LIGHTING:HEADLIGHTS
06/02/2020Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
Remedy: Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.
Transport Canada Recalls
3 Canadian recall(s) from the official Transport Canada database
Suspension
2016-04-08On certain vehicles, the nut and bolt holding the strut assembly to the knuckle may not have been tightened properly during the manufacturing process. Over time, this could cause the strut assembly to separate from the knuckle, resulting in a loss of steering control which would increase the risk of a crash causing injury and/or damage to property. Correction : Dealers will inspect and replace the nut and bolt holding the strut assembly to the knuckle if found loose.
Structure
2016-09-06On certain vehicles, the anti-corrosion treatment of the outer tube of the rear lift gate stay may be insufficient. Over time, the outer tube of the rear lift gate stay may corrode and break off, which could increase the risk of injury. Correction: Dealers will replace both rear door stays.
Lights And Instruments
2020-02-06Issue: On certain vehicles equipped with LED daytime running lights (DRLs), the wrong material was used for the gasket that seals the wiring connector. As a result, the gasket material could cause corrosion of the circuit board. This could cause one or both of the DRLs to flicker and/or fail. Safety Risk: Daytime running lights that do not work could make the vehicle less visible to others and increase the risk of a crash. Corrective Actions: Mazda Canada will notify owners by mail and instruct you to take your vehicle to a dealer for an inspection. Dealers will replace the sealing gasket and add an anti-corrosion material inside the headlights, as necessary. Dealers may also replace the headlight units if they have failed due to this problem.
Contains information sourced from Transport Canada's Vehicle Recalls Database, licensed under the Open Government Licence – Canada. Data is provided "as is" from Transport Canada's monthly release and may not reflect real-time updates. Transport Canada does not endorse this service. Always confirm open recalls with the manufacturer or Transport Canada before purchase.
Owner Complaints
510 complaint(s) filed with NHTSA
Top complaint categories:
Want the full picture?
The free data above comes from public NHTSA records. The Smart Buyer Report adds buyer analysis for this exact model — reliability score, common problems by mileage, real maintenance costs in CAD, a pre-purchase inspection checklist, a market value estimate, and Canadian notes on rust, winter, and fuel.
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Data disclaimer:Vehicle history information on CarHistoryReport.ca is compiled from publicly available government sources, primarily the US National Highway Traffic Safety Administration (NHTSA). Reports may not include all incidents, recalls, or issues related to a specific vehicle. Data is provided "as-is" without warranty of completeness or accuracy. Always obtain a professional pre-purchase inspection before buying any used vehicle. CarHistoryReport.ca is not liable for purchasing decisions made based on report contents.