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2023 Mercedes-Benz C-Class
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2023 Mercedes-Benz C-Class — Safety Summary
The 2023 Mercedes-Benz C-Class has 0 NHTSA safety recalls and 26 owner complaints on record. Transport Canada separately lists 9 Canadian recalls for this model. The most frequently reported complaint area is forward collision avoidance. It earned an NHTSA overall safety rating of Not Rated out of 5. Based on this public data we rate its risk profile as low. Enter your VIN above to confirm which of these apply to your exact vehicle, then get the Smart Buyer Report for a buyer analysis of this model's reliability, common issues by mileage, and a pre-purchase inspection checklist.
Should you buy the 2023 Mercedes-Benz C-Class in Canada?
On the public data available, the 2023 Mercedes-Benz C-Class does not show major recall or complaint red flags. That makes it a reasonable used-car candidate for most buyers — but public data reflects model-level patterns, not the condition of one specific car.
The best next step is to run the exact VIN and, if the car still looks promising, get a Smart Buyer Report for a model-specific reliability read and an inspection checklist before you visit the seller.
What owners complain about most
The complaint categories reported most often for the 2023 Mercedes-Benz C-Class, based on owner reports in the public NHTSA data.
Complaint patterns suggest where to look — they are not proof any specific vehicle has that issue. Treat them as inspection prompts.
What to check before buying a used 2023 Mercedes-Benz C-Class
- Owners report forward collision avoidance concerns most often for this model — worth checking during an inspection.
- Owners report tires concerns most often for this model — worth checking during an inspection.
- Owners report unknown or other concerns most often for this model — worth checking during an inspection.
- Owners report service brakes,forward collision avoidance concerns most often for this model — worth checking during an inspection.
- Confirm any open recall work was completed by running the exact VIN.
Canadian ownership considerations
General things worth checking on a used C-Class in the Canadian climate — winter, road salt, and cold-weather wear.
- Road salt causes corrosion on rocker panels, brake lines, and subframe points — inspect the undercarriage on salt-belt cars.
- Confirm the heater, defroster, and rear demister work before winter.
- Check battery health and cold-start behaviour for reliable winter starting.
- Look for uneven tire wear that can hint at suspension or alignment issues on rougher winter roads.
Pre-purchase inspection priorities
- Bring a qualified mechanic or book an independent pre-purchase inspection.
- Check the undercarriage for rust and corrosion, especially on salt-belt vehicles.
- Confirm all open recalls have been repaired using the VIN.
- Review maintenance records and look for gaps in servicing.
- Test all winter-critical systems: heater, defroster, battery, and (if equipped) AWD/4WD.
Want a buyer-focused summary for this VIN?
The free VIN Check helps you screen the vehicle. The Smart Buyer Report adds buyer risk scoring, inspection guidance, and a buyer-focused summary for this specific VIN.
Unlock the full buyer reportNHTSA Safety Ratings
Government crash test results
NHTSA Recalls
0 recall(s) for this year/model
Transport Canada Recalls
9 Canadian recall(s) from the official Transport Canada database
Fuel System
2023-06-23Issue: On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.
Powertrain
2023-06-30Issue: On certain vehicles, the transmission wiring harness may be too short. As a result, the wiring could be damaged by contact with the front driveshaft. If this happens, there could be a loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect the transmission wiring harness, and re-route it if necessary.
Electrical
2023-06-30Issue: On certain vehicles, the bolts for some 12 V and 48 V ground connections may not have been tightened properly. As a result, the wiring harness might overheat and melt. On plug-in hybrid models, this problem could also cause the electric drive system not to work. Safety Risk: Wiring that overheats and melts can create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect the ground connections, and repair them if necessary.
Structure
2023-09-08Issue: On certain vehicles, the recovery eye (tow hook) may not screw into the front crossmember properly. As a result, the recovery eye could become loose when a vehicle is being loaded or transported. Safety Risk: A towing eye that comes loose during loading or transport could create an increased risk of crash and/or injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the front crossmember and replace it if necessary.
Fuel System
2023-12-15Issue: On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall 2023-353. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.
Electrical
2024-02-16Issue: On certain vehicles, the 80 A fuse may not have been manufactured properly. As a result, the fuse could overheat and fail. If this happens, there could be a sudden loss of power to the wheels. This could also cause the instrument cluster not to work. Safety Risk: A fuse and wiring that overheats can create the risk of a fire. A sudden loss of power to the wheels could increase the risk of a crash. Warnings, tell-tales and gauges that don't display could also increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the main fuse box.
Seats And Restraints
2025-04-17Issue: On a small number of vehicles, the driver's seat belt may not have been installed properly. Over time, the seat belt could become loose and detach. Safety Risk: A seat belt that detaches in a crash could increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, reinstall the safety cap on the driver's seat belt.
Electrical
2025-04-17Issue: On certain vehicles, the recall repairs completed by a Mercedes-Benz dealer during recall 8297011 (Transport Canada recall no. 2024-105) may not have been done correctly. As a result, a second repair is required. On certain vehicles, the 80 A fuse may not have been manufactured properly. As a result, the fuse could overheat and fail. If this happens, there could be a sudden loss of power to the wheels. This could also cause the instrument cluster not to work. Safety Risk: A fuse and wiring that overheats can create the risk of a fire. A sudden loss of power to the wheels could increase the risk of a crash. Warnings, tell-tales and gauges that don't display could also increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the main fuse box.
Steering
2025-08-15Issue: On certain vehicles, the bolt used to attach the lower steering shaft to the steering gear may not have been tightened properly. As a result, the connection could loosen and cause a loss of steering control. Safety Risk: A loss of steering control could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, tighten or replace the lower steering shaft bolt.
Contains information sourced from Transport Canada's Vehicle Recalls Database, licensed under the Open Government Licence – Canada. Data is provided "as is" from Transport Canada's monthly release and may not reflect real-time updates. Transport Canada does not endorse this service. Always confirm open recalls with the manufacturer or Transport Canada before purchase.
Owner Complaints
26 complaint(s) filed with NHTSA
Top complaint categories:
Want the full picture?
The free data above comes from public NHTSA records. The Smart Buyer Report adds buyer analysis for this exact model — reliability score, common problems by mileage, real maintenance costs in CAD, a pre-purchase inspection checklist, a market value estimate, and Canadian notes on rust, winter, and fuel.
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Data disclaimer:Vehicle history information on CarHistoryReport.ca is compiled from publicly available government sources, primarily the US National Highway Traffic Safety Administration (NHTSA). Reports may not include all incidents, recalls, or issues related to a specific vehicle. Data is provided "as-is" without warranty of completeness or accuracy. Always obtain a professional pre-purchase inspection before buying any used vehicle. CarHistoryReport.ca is not liable for purchasing decisions made based on report contents.