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2021 Jeep Grand Cherokee
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2021 Jeep Grand Cherokee — Safety Summary
The 2021 Jeep Grand Cherokee has 12 NHTSA safety recalls and 397 owner complaints on record. Transport Canada separately lists 18 Canadian recalls for this model. The most frequently reported complaint area is unknown or other. It earned an NHTSA overall safety rating of 5 out of 5. Based on this public data we rate its risk profile as high. Enter your VIN above to confirm which of these apply to your exact vehicle, then get the Smart Buyer Report for AI analysis of this model's reliability, common issues by mileage, and a pre-purchase inspection checklist.
NHTSA Safety Ratings
Government crash test results
NHTSA Recalls
12 recall(s) for this year/model
EXTERIOR LIGHTING:HEADLIGHTS
14/10/2021Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
09/12/2021Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
VISIBILITY:REARVIEW MIRRORS/DEVICES
21/09/2021Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
10/11/2021Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
CHILD SEAT:VEHICLE TETHER ANCHOR
24/03/2022Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
28/04/2022Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
EXTERIOR LIGHTING:TAIL LIGHTS
28/07/2022Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
STEERING:COLUMN
18/05/2023Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
08/06/2023Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
BACK OVER PREVENTION:DISPLAY FUNCTION
14/08/2023Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
22/02/2024Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
13/06/2024Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Transport Canada Recalls
18 Canadian recall(s) from the official Transport Canada database
Powertrain
2021-05-04Issue: On certain vehicles, the transmission oil cooler hose may not have been manufactured correctly. As a result, the hose could burst and leak transmission fluid. Safety Risk: A transmission fluid leak could create the risk of fire. Corrective Actions: Fiat Chrysler Automobiles (FCA) will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the transmission oil cooler hoses. The hoses will be replaced, if necessary.
Lights And Instruments
2021-06-11Issue: On certain vehicles, the daytime running lamps (DRLs) will remain on when the driver switches the front fog lamps on. A recent change to Canadian regulations requires the DRLs to turn off when the fog lights are switched on. Safety Risk: Daytime running lamps that stay on in foggy conditions could cause glare and reduced visibility. This could increase the risk of a crash. Corrective Action: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to reprogram the body control module.
Visual System
2021-09-21Issue: On certain Grand Cherokee L models, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
Lights And Instruments
2021-10-14Issue: On certain Grand Cherokee L models, the driver may not be able to switch on the high beam headlamps if the light switch is set to the AUTO position. Note: This recall only affects vehicles that are not equipped with the "automatic high beams" function. Safety Risk: High beam headlamps that do not switch on may cause reduced visibility and could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.
Airbag
2021-11-12Issue: On certain vehicles, the occupant restraint controller (ORC) may not work properly due to a software error. This could cause the airbag warning light to not turn on when there is a problem with the airbag system. Safety Risk: An airbag that does not work properly could increase the risk of injury to a passenger in a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the occupant restraint controller software.
Lights And Instruments
2021-12-10Issue: On certain Grand Cherokee L models, an incomplete software update could cause one or both of the headlamps not to switch on. Note: This recall only affects vehicles equipped with a smart lighting module (SLM). Safety Risk: Headlamp(s) that do not switch on could reduce visibility and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the smart lighting module (SLM).
Steering
2022-03-14Issue: On certain vehicles, the steering gear rack bar could bend. If this happens, it may be difficult to steer the vehicle or you could lose steering control. Safety Risk: A sudden increase in steering effort or a loss of steering could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the steering gear assembly.
Seats And Restraints
2022-03-24Issue: On certain vehicles, the upper tether anchorages for child seats may not be properly welded to the second-row seat frame(s). As a result, the child seat tether strap could detach in a crash. Safety Risk: A child seat that is not properly secured could increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and, if necessary, replace the second-row seatback frame(s).
Engine
2022-04-28Issue: On certain vehicles, the exhaust gas recirculation (EGR) valve could stick open. Under certain driving conditions, this could cause the engine to stall and result in a loss of power to the wheels. Note: This recall only affects certain vehicles equipped with a 3.6 L engine. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the EGR valve.
Lights And Instruments
2022-07-28Issue: Certain vehicles may have been built with a damaged side marker in the left and/or right tail lamp(s). As a result, the side marker lamp(s) may not work. Safety Risk: Driving with a side marker lamp that does not work could make the vehicle less visible and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to inspect and replace the body-mounted tail lamp assemblies, as required.
Steering
2023-05-18Issue: On certain vehicles, the intermediate steering shaft may not have been assembled correctly. As a result, the steering shaft could separate from the universal joint and cause a loss of steering. Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A loss of steering could create the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the intermediate steering shaft.
Suspension
2023-06-08Issue: On certain vehicles, the rear coil springs may not have been installed correctly. As a result, the spring(s) could detach from the vehicle while driving. Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A coil spring that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the rear coil spring assemblies, and repair them as necessary.
Visual System
2023-08-14Issue: On certain vehicles, a software problem could cause the rearview camera image to not appear on the display screen. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the central vision processing/park assist module software.
Suspension
2024-02-22Issue: On certain vehicles, the bolt(s) for the upper control arm ball joint(s) may have been damaged during production. As a result, the bolt(s) could fail and cause the upper control arm(s) to separate from the knuckle(s). Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: An upper control arm that separates could cause a loss of control and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to replace the upper control arm bolt(s).
Visual System
2024-06-13Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: For the Grand Cherokee model, this recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the radio software.
Label
2024-08-15Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Suspension
2026-01-29Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall 64A (Transport Canada recall no. 2023-336) may not have been done correctly. As a result, a second repair is required. On certain vehicles, the rear coil springs may not have been installed correctly. As a result, the spring(s) could detach from the vehicle while driving. Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A coil spring that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, repair the rear coil spring assemblies.
Powertrain
2026-05-07Issue: On certain vehicles, the power transfer unit (PTU) could become damaged and fail. If this happens, there could be a loss of power to the wheels and/or the vehicle could move when it's parked and the parking brake isn't applied. Note: This recall only affects certain vehicles equipped with a two-speed PTU. Safety Risk: A loss of power to the wheels or a parked vehicle that moves suddenly could create the risk of an injury and/or a crash. Corrective Actions: FCA Canada will notify owners in writing. The corrective actions for this recall are under development.
Contains information sourced from Transport Canada's Vehicle Recalls Database, licensed under the Open Government Licence – Canada. Data is provided "as is" from Transport Canada's monthly release and may not reflect real-time updates. Transport Canada does not endorse this service. Always confirm open recalls with the manufacturer or Transport Canada before purchase.
Owner Complaints
397 complaint(s) filed with NHTSA
Top complaint categories:
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